Thirty minutes. No slides. No pitch.
The first call is always free. We use it to understand the problem and decide together whether we can help. If we don't think Thinking Machine is the right fit, we will say so on the call and, where possible, point you to someone better suited.
Pick a slot that works.
Thirty minutes via video. Send a few sentences on the problem and proposed times — we will reply within one working day with a calendar invite.
Email to schedule →Or write first.
If the calendar isn't loading, or you want to send some context ahead, drop a line. We reply within one working day.
hello@thinkingmachine.uk →From first email to final readout.
The path from initial contact to a delivered engagement, in five steps. Step 1 is free. Step 2 quotes a fixed fee — no commitment until you sign.
Total elapsed from first email to engagement quote: usually under three working days. From kickoff to final readout: one to four weeks depending on engagement shape. The first thirty minutes is on us regardless of whether we proceed.
What to send ahead
A few sentences on the problem. The deadline if there is one. Any documents that frame the question. We will read what you send before the call.
We treat all pre-engagement communications as confidential. We do not maintain a CRM. We do not subscribe you to a newsletter. We do not share your inquiry with anyone outside Thinking Machine.
Where we work
Zagreb, Croatia, with engagements across the European Union. Remote-first. We travel for kickoff and final-readout meetings when the engagement warrants it.
What we charge
Engagement fees depend on shape and scope; we will quote a fixed fee on the first call before any commitment. We do not bill hourly. There are no expansion clauses. We do not charge for the introductory thirty minutes regardless of outcome.